Shipment
1. Items are shipped with 1-4 business days once full payment is confirmed. There will be some delay for the holiday, like the National Day, the Chinese Spring Day and so on, we will try our best to arrange shipment after holiday ending, hope you can understand.
2. Regarding to tracking info (if you choose the shipping methods which have tracking info), please click www.17track.net for you reference.
3. If you still do not receive your order within 60 days (except Brazil), please contact us first, we will check and solve the problem. All messages will be replied within 24 hours in general, sometimes we will delay for weekend or holidays, if you cannot get our response after 48 hours, please kindly check your spam or contact us with email.
Return And refund
1. You will have 7 days to contact us and 30 days to return it once you received it. If you have possessed the item over 7 days, it is considered to have been used, we will not issue you refund or replacement. There is no exceptions. Shipping cost is shared by both seller and buyer in half.
2. All returned item must be in original package and you must provide us tracking number, specific reasons for return and your order ID.
3. We will refund your full winning bid amount, upon receipt of the item in its original condition and package with all components and accessories included. After both buyer and seller cancel the transaction from aliexpress or you may choose to have a replacement.
4. We will bear all the shipping cost if the products are not as advertised.
5. We are not responsible for any custom duty or import tax.
Feeback
1. Your satisfactory is our ultimate goal and your feedback will push us to go further.
2. If you satisfy with our products and service, please kindly leave us 5-star feedback.
3. If you are snot satisfy with our products or service, please contact us immediately before giving us a neutral or negative so that we can satisfactorily address your concerns.
