New Brand And High Quality
Enjoy drinks with good looking teapot and mug.Also can be a great gift.Material: CeramicsHeight of Teapot: 20 x 13cmHeight of Mug: 13 x 14cmCapacity of Teapot: 750mlCapacity of Mug: 300ml
SHIPPING:
We Ship to worldwide by AliExpress Standard Shipping, ePacket or China Post Air mail.
We ship to your payment address ONLY. Please confirm it before paying.
Please make sure your shipping address and Zip Code is correct. You will be notified with the tracking number once the shipment has been made.
Delivery time about 7-20 business days. Some country may delay 1-2 weeks.
Usually, We ship goods within 3 Business days after receiving cleared payment.
Following is the normal arrival time rate for your reference:
Country | Business Days(not including holiday) | 5-9 | 10-15 | 16-20 | 21-25 | 26-35 | >35 |
United States | Rated(time arrived) | 5.1% | 50.1% | 33.6% | 7.5% | 3.7% | Contact us |
Europe | Rated(time arrived) | 8.6% | 61.2% | 19.1% | 7.0% | 4.1% | Contact us |
Australia | Rated(time arrived) | 4.7% | 52.6% | 30.2% | 9.6% | 2.9% | Contact us |
Canada | Rated(time arrived) | 6.7% | 50.6% | 30.4% | 8.5% | 3.8% | Contact us |
Russia | Rated(time arrived) | 1.5% | 10.3% | 29.7% | 41.2% | 18.8% | Contact us |
Asia | Rated(time arrived) | 10.5% | 30.6% | 43.8% | 12.1% | 4.0% | Contact us |
Other Country | Rated(time arrived) | 3.5% | 25.0% | 47.9% | 17.9% | 5.7% | Contact us |
1) Customers may be subject to import duties and taxes. We charge buyer for the purchase price only. Any additional charges incurred at customs clearance must be paid for by buyer.
2) We do our best to provide quick service. However, as Severe weather, Clean Custom, Holiday etc reason, sometimes unforeseeable delay can occur. If it has been over 35 days since your payment date and it has not been received, Pls contact us immediately, we will work quickly to locate the item and help solve it.
FEEDBACK:
We strive to answer all questions and resolve any problems as quickly as possible. Please email us before leaving any negative feedback or open any dispute or case. Thank you.
REFUND&RETURN POLICY:
1) If you are not satisfied with your purchase, Within 5 days upon your receipt of the goods for any reason, let us know. We will promptly replace the item or give you a refund.
2) Shipping and handling charges are not refundable.
3) The freight for send back and re-send should be paid by buyer.
4) For your protection, please insured your package.
GUARANTEE:
We guarantee everything we sell as described. If any of our items were misrepresented we will refund 100% of your payment. If you are not satisfied with any product that you bought from us, please contact us upon receipt, we shall help you to resolve it perfectly, either money back or item exchange (buyer's choice).
CONTACT US:
If you have any questions or concerns, please contact us. We are glad to answer questions about our products, as well as make recommendations for you.
